This Privacy Policy sets out how the team at Tone&Groove uses and protects any information that you give us when you use this website.
Last updated: October 2026
Introduction
Tone&Groove is committed to protecting your privacy and handling your personal information responsibly.
This policy explains what information we collect through this website, how we use it, and your rights in relation to that information.
Who We Are
Tone&Groove is the data controller responsible for the personal information collected through this website.
If you have any questions about this policy or how we handle your data, please contact us at fluentmusician@gmail.com.
Information We Collect
When you contact us using our enquiry form or by email, we may collect:
• Name
• Email address
• Telephone number
• Any other information you choose to provide in your message
How We Use Your Information
We use your information to:
• Respond to your enquiries
• Communicate with you regarding our services
• Maintain our business records
• Improve our website and services
We do not sell your personal information to third parties.
Our Legal Basis for Processing
We process your personal information because:
• It is in our legitimate interests to respond to enquiries and manage our business relationships; and/or
• Processing is necessary to take steps at your request before entering into a contract.
Cookies
Our website uses cookies and similar technologies to improve functionality, understand how visitors use the site, and enhance user experience.
Where required by law, we will ask for your consent before placing non-essential cookies on your device.
You can manage your cookie preferences through your browser settings or any cookie preference tools provided on the website.
Analytics
We may use website analytics services, such as Google Analytics, to help us understand how visitors use our website.
These services may collect information such as your IP address, browser type, device information and pages visited. This information is used to improve the performance and usability of our website and is not used by us to identify individual visitors.
Third-Party Services
We may use third-party providers to support the operation of our website, including website hosting, analytics, spam prevention and security services.
These providers process personal information only where necessary and under appropriate contractual and security arrangements.
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, to respond to enquiries, comply with legal obligations, and protect our legitimate business interests.
Security
We take appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.
External Links
Our website may contain links to other websites. We are not responsible for the privacy practices or content of external websites and encourage you to review their privacy policies before providing any personal information.
Your Rights
Under UK data protection law, you may have the right to:
• Access your personal information
• Request correction of inaccurate information
• Request deletion of your information
• Request restriction of processing
• Object to processing based on legitimate interests
• Request a copy of personal information you have provided to us
To exercise any of these rights, please contact us at fluentmusician@gmail.com.
Complaints
If you are concerned about how we handle your personal information, please contact us first and we will do our best to resolve the issue.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s data protection regulator.
Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page together with the revised “Last updated” date.